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Shipping & Returns
Shipping Policy
At Rovenzago, we want to make your shopping experience simple and convenient. Once your order is confirmed, it will be carefully prepared and shipped to the address provided at checkout.
Processing & Delivery
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location, shipping method, and carrier.
Once your order has shipped, tracking information will be provided whenever available so you can follow your package.
Please note that delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
Returns & Refunds
We want you to be happy with your purchase. If you are not completely satisfied with your order, please contact us within 30 days of delivery to request a return or refund.
To be eligible for a return, the item must be unused and in its original condition and packaging.
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and provide your order details along with photos of the item. We will review the situation and help find the best solution.
Approved refunds will be issued to the original payment method. Please allow some time for your payment provider to process the refund.
Questions?
If you have any questions about your order, shipping, returns, or refunds, please contact us at:
We’re happy to help.